Help & support
How can we help?
Support is by email, from the same Perth team that sets up your account.
Email support
Include the email address on your account and a short description of the problem. We aim to reply within one business day (Perth time).
Email supportQuick answers
- Common questions about trials, pricing and data.
- Pricing — plans, setup fee and usage billing.
- Cancellation Policy — how to cancel and what happens to your data.
- Sign in to your account on our app platform.
A full help centre with step-by-step guides is coming soon.