Legal
Privacy Policy
DRAFT — requires professional legal review before publication.
1. Who we are
This policy covers Nicole Consultancy Pty Ltd T/A Jonathan8 Property Group, ABN 47 625 736 781, operating the Jonathan8 AI website and platform from Perth, Western Australia.
2. Our obligations
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
3. What we collect
- Contact details you give us (name, email, phone, business name).
- Information about your business and what you'd like to set up.
- Account and usage information when you use the platform.
- Website analytics — only where you have consented to analytics cookies.
4. How we use it
To respond to enquiries, set up and run your trial or account, provide support, and improve the platform. We don't sell personal information.
5. Marketing
We only send marketing messages with your consent, in line with the Spam Act 2003 (Cth). Consent checkboxes on our forms are unticked by default, and every marketing message includes a working unsubscribe.
6. Calls, AI and recording
Where AI features are used, people are told they're interacting with an AI. Calls are only recorded where consent has been obtained. We are mindful of obligations under the Do Not Call Register Act 2006 (Cth) for marketing calls.
7. Disclosure to third parties
We use service providers to host and operate the platform. Some providers may process data outside Australia; where they do, we take reasonable steps to ensure your information is handled consistently with the APPs.
8. Storage and security
Access to the platform is protected by individual logins and permissions. We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
9. Access and correction
You can request access to, or correction of, the personal information we hold about you by emailing us. You can export your contacts and key data from the platform at any time.
10. Complaints
If you believe we've breached your privacy, contact us first and we'll respond. You can also complain to the Office of the Australian Information Commissioner (OAIC).
11. Changes and contact
We may update this policy from time to time; the current version is always on this page. Privacy questions and requests: support@jonathan8.com.